Is there any charge for software updates?
With a valid user account you are always eligible to download and install the newest software for free.New software may provide you with new functionality and will always comply with the current standards and best practices of e-mail marketing. The application will automatically search for a...
Where can I download Professional Edition?
There is only one setup file, which is the same for all Editions
(Free/Professional/Enterprise). If "Free Edition" is already installed
on your PC, just wait for your account to be upgraded. "Free Edition"
will automatically convert to "Professional Edition" or...
How can I cancel my subscription?
You can cancel your subscription anytime.Please contact support and provide us with the following pieces of information:Your account's username.Your order number (can be found in your order confirmation e-mail) to verify your identiy.
How long does it take until my account is created?
As soon as we have received payment for your order, an operator will check the sending reputation of your domain. If your domain has not been used to send unsolicited email, your order will be accepted and you will receive a confirmation email. This process can take up to 24 hours. If you do...