How long does it take until my account is created?
As soon as we have received payment for your order, an operator will check the sending reputation of your domain. If your domain has not been used to send unsolicited email, your order will be accepted and you will receive a confirmation email. This process can take up to 24 hours. If you do not receive an email within this time, please contact support.
If your order is not accepted, your payment will be fully refunded.
How can I change the sending address of my account?
This is currently only possible for registered users of "Free Edition" and "Professional Edition"/"Enterprise Edition".If your "Free Edition" account is not registered, please register now.Please contact support and include the following pieces of...
What requirements do I need to fulfill to sign up for a free account?
RequirementsIn order to sign up for a Free Edition account, you must use a corporate email address, whose domain belongs to you or your company. Email addresses from free or shared email providers (like Hotmail, Yahoo, GMail, GMX) are not eligible to sign up for a free account. Your email...
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